Terms and Conditions

1. Eligibility

You must:

• Be at least 13 years old to use the application.
• Have permission from a parent or guardian if you are under 18 years old.
• Have your parents or guardian agree to these Terms on your behalf.

2. Platform Description

My Memory Cue is an AI-powered memorization and recall platform built to help users in:

• Memorizing scripts, presentations, scriptures, speeches, educational material, and/or long-form text.
• Practicing verbal recall
• Receiving AI help via prompts and assistance
• Tracking progress and performance

The services include:

• Speech-to-text processing
• AI-assisted transcription
• Performance monitoring and analysis
• Subscription for premium access
• Voice recognition
• Real-time prompting

3. Account Creation

For optimum experience, you must create an account. You agree to:

• Provide accurate, updated, and complete information
• Maintain the confidentiality of your account.
• Notify support immediately in case of a breach
• Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that:

• Violate these Terms and Conditions
• Engage in scam, abuse, or fraud
• Attempt unauthorized access to systems

4. Acceptable Use Policy

You must agree not to:

• Upload illegal, harmful, hateful, abusive, or dangerous content
• Upload copyrighted content without authorization or source information
• Attempt to break into the platform or services
• Interfere with the platform security system or infrastructure
• Upload malware, viruses, or malicious code
• Use automated tools or bots
• Alter subscription limitations

We reserve the right to remove content, suspend access, or terminate accounts violating this policy.

5. AI Integration Disclaimer

The platform uses artificial intelligence, speech recognition systems, machine learning, and transcription technologies.

You understand and agree that:

• AI-generated content may not always be accurate
• Speech recognition may vary based on noise, accent, pronunciation, region, device quality, or connectivity
• The platform and service are intended as an assistance tool, not an educational system with guaranteed outcomes

We do not guarantee:

• Perfect transcription accuracy
• Error-free operation
• Perfect recall

6. User Content Ownership

You retain ownership of the content you upload, type, record, or create using the Platform or Service.

By using this, you grant us a limited, worldwide license to:

• Process content
• Store content
• Analyze content
• Operate the platform
• Improve functionality

7. Content Safety

We may monitor or review content for:

• Illegal activities prevention
• Platform integrity
• Security purposes
• Legal compliance

Certain content may be automatically flagged by AI moderation systems.

We reserve the right to restrict inappropriate content, remove violating or offensive content, and suspend offending accounts.

We may also cooperate with law enforcement authorities when and where legally required.

8. Subscription and Payments

We may offer:

• Free plans
• Premium subscriptions
• One-time purchases
• Add-on feature packs

Payments are processed through authorized third-party payment providers such as Stripe, Google Pay, or Apple Pay. By purchasing a subscription, you agree that:

• Charges may recur automatically
• Subscription fees may change
• Taxes may apply according to the region

You may cancel subscriptions at any time through the respective service you used.

Refunds are governed by applicable law, platform policies, and our refund policies.

9. Free Trial and Promotional Offers

We may offer free trials or promotional access. Unless canceled before expiration, pay subscriptions may start automatically, and standard billing rates may apply.

We reserve the right to change or terminate promotions at any time.

10. Intellectual Property Rights

All platform materials, excluding User Content, including logos, branding, software, AI systems, graphics, text, and features, are owned by the Company or licensed to us and protected under US copyright law, Trademark law, and Intellectual property regulations.

You may not reproduce, distribute, use, or exploit platform materials without consent.

11. Data Privacy

Your use of the Service is governed by our Privacy Policy.

By using the platform and service, you consent to:

• Data processing
• AI monitoring and analysis
• Cloud storage
• Security monitoring
• Analytics collection

In accordance with applicable law.

12. Third-Party Services

The service uses third-party tools like Google APIs, Apple APIs, OpenAI, cloud hosting providers, analytics tools, and payment gateways.

We are not responsible for third-party services, policies, or outages. Your use of those services is subject to their respective terms.

13. Disclaimer of Warranties

The Service is provided as is and as available. To the full extent permitted by the law, we refuse:

• Implied warranties
• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Continuous availability

We do not guarantee:

• Uninterrupted access
• Perfect AI response
• Error-free operation

14. Limitation of Liability

To the full extent permitted by law, the company shall not be liable for:

• Lost profits
• Data loss
• Emotional troubles
• Educational troubles
• Indirect damages
• Device issues
• AI inaccuracies

15. Indemnification

You agree to indemnify and hold harmless the company from claims arising from:

• Your misuse of the service or platform
• Violation of these terms
• Illegal conduct
• Uploaded content
• Intellectual property infringement

16. Children’s Privacy

We do not knowingly collect data or information from children under 13 without parental consent. If unauthorized child data collection is found, we will delete such data promptly.

This complies with COPPA (Children’s Online Privacy Protection Act)

17. Compliance

We aim to make the service usable in accordance with ADA guidelines and WCAG accessibility standards where applicable.

Where applicable, we comply with GDPR, CCPA/CPRA, COPPA, FRC consumer protection guidelines, and applicable US laws.

18. Account Termination

You may delete your account at any time. We reserve the right to suspend or terminate accounts for:

• Abuse
• Fraud
• Violation of these terms
• Security threats

19. Governing Law

These terms are governed by the US laws, without regard to conflict-of-law principles.

Any disputes shall be resolved through binding arbitration or legal proceedings.

20. Changes To These Terms

These Terms and Conditions are subject to updates and changes periodically. Your continued use of the Platform implies acceptance.

21. Contact

For further queries or concerns, please contact My Memory Cue support at: info@mymemorycue.com